Skyline Business Services conducted a health check of our charity shops and I was impressed by the wealth of experience and good information they brought to the table. The briefing they gave me at the end of the health check was invaluable, and we finished the review with a workshop for staff and volunteers which for me was a real highlight, run by Barry and presented extremely professionally. Everyone went away motivated, understanding their achievements already, and ready to implement improvements. We are now using the strategy they produced to take our retail operations to the next level.