"The training day was very specific to maximise the main areas of weakness"
"Their knowledge of charity retail is exceptional, and they are equally comfortable on advisory and delivery"
"Barry and his team ensured we were fully informed, appraised and updated throughout the tenure of the turnkey"
Colin Loy, Ayrshire Hospice
"Barry and his team ensured we were fully informed, appraised and updated throughout the tenure of the turnkey"
Amanda, Age UK Durham
"We received extremely valuable guidance, support and training for all of the team, and they made the team including volunteers feel at ease throughout the week."
Kate Bull, Royal Voluntary Service
"Their knowledge of charity retail is exceptional, and they are equally comfortable on advisory and delivery"
Personalized Solutions
Deep Expertise
Let our expertise guide you to success
Our Mission
We offer a full range of services—from advisory and strategy development to hands-on leadership—designed to improve retail performance and create lasting impact. Combining practical experience with advanced qualifications, we deliver sustainable results and operational improvements that maximize value for charities across the UK.
Our Experience
Our experienced team of UK registered charity retail specialists offers personalized support for charities of all sizes, from startups to major retailers. With deep expertise, we go beyond surface-level issues, identifying root causes and delivering tailored solutions that drive real change. Unlike large consultancies or individual advisors, charity retail is our core focus, making us the market leader in training and strategic development for charity retail
Our CEO
Barry Moles, our MD, has been working in charity retail for decades. His qualifications include a CIPD, an MBA from Henley Business School, one of the world’s leading business schools. As a Management Consultant specialising in Retail Strategy and E-Commerce, he’s worked with some of the biggest names in the UK retail sector.
In 2014, he launched Skyline Business Services and more recently Charity retail training and support services: a specialist consultancy offering bespoke support to charities across the country. Under Barry’s leadership, Skyline Business Services has helped more than fifty charity retail businesses to achieve their potential. He’s even written a book on the subject: The Science of Charity Retail.
In his spare time, he enjoys rugby (alas, watching rather than playing nowadays) and chess.