DFY Soultions
MOR 4 Charities delivers a focused evaluation of your store's needs, helping to identify and eliminate bottlenecks while improving efficiency for a more streamlined online operations.
Learn and apply field-tested sales techniques to elevate your charity shop’s revenue. From effective visual merchandising to smart product rotation, our methods drive tangible income growth.
Lifetime support
We give you much more than a plan—we stay with you through every step of implementation, offering support and accountability to ensure your gains are sustained over time.
Skyline have an in-depth knowledge and wealth of experience of Charity Retail. They use this knowledge to work with your team and create a vision for your retail business, and then help you deliver it. At Royal Trinity Hospice they demonstrated exceptional leadership, to initially fully engage and then lead the team and key stakeholders, through a programme of operational and cultural change. The achievements made over the course of a year were well above our expectations. I can strongly recommend Skyline.
Dallas Pounds
Royal Trinity Hospice
Skyline do what they promise!
If you need a critical review of your retail operations to support improvement and expansion you will not be disappointed. Skyline’s knowledge, advice and guidance has helped us to identify key issues, prioritise and implement changes with quick income raising results. The training programme has sustainably empowered our retail team and we know how we want to train and develop new recruits to enable our growth plans.
We move forward knowing that we understand our retail business and we can deliver our development strategy ambitions.
Suzanne Carr
Age Concern Central Lancashire
It is with great pleasure to thank Barry and the team at Skyline Business Services for the work they carried out for Willowburn Hospice, the recommendation came from another hospice and we cannot be more pleased with the outcome of the time spent working with Skyline. Moving forward into 2018, our plans are to start working on the information which Barry has supported in preparing a plan. This is a great step for retail for the hospice and we look forward to making some changes to strengthen our retail operation.
Katherine Luke
Willowburn Hospice
Skyline not only put the business on a sound footing but produced a first-class strategy for the next 5 years (some of which has already been implemented) to ensure future growth and profitability. The business has been transformed. If you want a real in-depth knowledge of Charity Retail, coupled with the leadership skills to turn around a charity business and like a totally honest approach then I would, without hesitation, recommend Skyline. It has been a pleasure to work with them.
Roy Leason
St Catherine Hospice
We would want to say that our investment in support from Skyline has undoubtedly put us in a position post covid lockdowns to come back with a stronger more profitable retail offer.
Paul Brinley
Cornwall Hospice
We engaged Skylines to complete a review of our charity retail business, both bricks and mortar and online. Despite the tight deadline we set them, they were really accommodating and thorough, and presented their findings honestly and informatively - highlighting quick wins and long-term solutions. They offered very practical advice which has benefitted our business.
Sarah Naismith
North West Air Ambulance
Implement our Awards-winning solutions
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E-Commerce / MOR 4 Charities
Our clients have seen significant improvements across key metrics: from a 25% increase in sales to enhanced volunteer engagement and operational efficiency. The MOR 4 Charities software provides the edge you need to lead in the charity retail space.
Dallas Pounds, Royal Trinity Hospice
"They use this knowledge to work with your team and create a vision for your retail business, and then help you deliver it"
Amanda, Age UK Durham
"We received extremely valuable guidance, support and training for all of the team, and they made the team including volunteers feel at ease throughout the week."
Sam Husband, North Devon Hospice
"They were very professional, yet sensitive to the needs of a team of staff and volunteers. They worked in a very motivating and collegiate way."
Sam Husband, North Devon Hospice
"They were very professional, yet sensitive to the needs of a team of staff and volunteers. They worked in a very motivating and collegiate way."
Amanda, Age UK Durham
"We received extremely valuable guidance, support and training for all of the team, and they made the team including volunteers feel at ease throughout the week."
Dallas Pounds
"They use this knowledge to work with your team and create a vision for your retail business, and then help you deliver it"