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Ian Merrill

Addaction commissioned Skyline to review its wholly-owned social enterprise Resource, devise a turnaround strategy and implement the resulting plan. Skyline rapidly analysed the business, made a series of clear recommendations and supported the local team to drive sales growth and manage costs. During this period of change, Skyline also helped generate an increase in staff morale. This is testament to the excellent input from Steve in particular who has demonstrated in-depth retail know-how, excellent engagement and very clear communication with myself, the Resource Board and the Addaction Executive team. I would have no hesitation in recommending Skyline to other charities and social enterprises, whose consultancy input has really helped put Resource on a much firmer footing for the future.

Executive Director of Income & Commercial Development

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