
What others think?
Dallas Pounds
CEO,Royal Trinity Hospice
Skyline have an in-depth knowledge and wealth of experience of Charity Retail. They use this knowledge to work with your team and create a vision for your retail business, and then help you deliver it. At Royal Trinity Hospice they demonstrated exceptional leadership, to initially fully engage and then lead the team and key stakeholders
Suzanne Carr
CEO, Age Concern Central Lancashire
Skyline do what they promise! If you need a critical review of your retail operations to support improvement and expansion you will not be disappointed. Skyline’s knowledge, advice and guidance has helped us to identify key issues, prioritise and implement changes with quick income raising
Amanda
Retail Manager, Age UK Durham
We received extremely valuable guidance, support and training for all of the team, and they made the team including volunteers feel at ease throughout the week. The merchandising training was fantastic and will be taking this onboard and ensuring standards are maintained The team and I was involved with every step, and included in all discussions around the plans and agenda for the week. The information, knowledge and training we all received was fantastic and we all learnt so much. All the team were very approachable, and i felt i could ask any questions needed and have an input in everything.
Anne Edge
Director of HR & Trading
Hope House Children's Hospices
Barry Moles delivered the Skyline Commercial Training for Charity Shops to our full team of Managers and Assistant Managers. The day was informative, fun and covered several key areas which kept interest levels high. The feedback we received was the most positive I have heard for many years with long serving Managers taking fundamental action to improve sales and gift aid as a direct response to what they had learnt.
Awards
Top 20 Visionary CEO
From CEO Outlook Magazine

Best UK Specialist 2024
In the field of Charity Retail Training

Global Excellence Award 2024
In the filed of Charity Retail Coaching

Consultancy of the Year 2024
Management Consultancy of the Year

CEO Today 2023
Best Retail Management Consulting Award

CorporateLiveWire
Innovation & Excellence Award

Best UK Charity Strategy 2024
In the field of Retail Strategy Development

National Reference Book Author
Barry Moles' book was chosen as the national reference

CEO of the Year 2023
Award by CEO Today

Best UK Specialist 2023
In the field of Charity Retail Training

Best UK Charity Strategy 2023
In the filed of Retail Strategy Development

CEO of the Year 2022
Award by CEO Today

TOP 100 Global Leader
In the filed of Charity Retail Coaching

Best UK Specialist 2022
In the field of Charity Retail Training

Best UK Charity Strategy 2022
In the filed of Retail Strategy Development

Reference Book Author
Barry Moles' follow-up to the first book.

Trust our award winning services
Join the many successful charity retailers who trust us to transform their pricing strategy and see impactful results.

We are qualified (MBA / CIPD) and highly experienced charity retail strategists. We can help you develop a winning pragmatic bespoke sustainable charity retail strategy that will deliver the profit growth required by your charity. We can complete with the financial modeling to support all aspects of the strategy.
Peace of Mind: We have been voted the Best UK Charity Retail Strategy Development Business in 2024 and 2023:Leadership Coaching & Mentoring is proven to enhance your charity retail leadership with a comprehensive blend of knowledge and confidence building. Our tailored program builds greater self-confidence, improves performance through knowledge, and reduces stress While ongoing mentoring offers personalised guidance and support for experienced leaders which normally improves both their personal and overall retail performance.

Our Training and Development programs empower charity retail teams through interactive workshops, hands-on exercises, and real-world scenarios tailored to the sector. We cover key areas like pricing of donations, use of retail space, improving the customer journey, hot spots, visual merchandising, Gift Aid and retail operations equipping teams to deliver enhanced store performance with increased profits, sales and brand reputation. Peace of Mind: We have been voted the best UK Specialist Charity Retail Training Business in 2024, 2023 and 2022
With our industry-leading Brand Directory and Bespoke Pricing Guides your team gains access to the pricing knowledge that is proven to dramatically improve sales through the accurate pricing of donations, that also delivers consistency across each shop and whole retail business. Ensuring your donations are valued appropriately and sell at their true worth is great for profits and donors.
E-Commerce can be often largely ignored due to its complexity and under performance is generally accepted. Let us take your e-commerce operation to the next level and future proof it. MOR4 is the UK's leading e-ecommerce software at a price you can afford. Let us take care of all the technicalities so you can focus on expanding your charity retail e-commerce sales.
Improve your sales, standards, customer service and profits across all of your shops:

What others think?
Dallas Pounds
CEO,Royal Trinity Hospice
Skyline have an in-depth knowledge and wealth of experience of Charity Retail. They use this knowledge to work with your team and create a vision for your retail business, and then help you deliver it. At Royal Trinity Hospice they demonstrated exceptional leadership, to initially fully engage and then lead the team and key stakeholders
Suzanne Carr
CEO, Age Concern Central Lancashire
Skyline do what they promise! If you need a critical review of your retail operations to support improvement and expansion you will not be disappointed. Skyline’s knowledge, advice and guidance has helped us to identify key issues, prioritise and implement changes with quick income raising
Amanda
Retail Manager, Age UK Durham
We received extremely valuable guidance, support and training for all of the team, and they made the team including volunteers feel at ease throughout the week. The merchandising training was fantastic and will be taking this onboard and ensuring standards are maintained The team and I was involved with every step, and included in all discussions around the plans and agenda for the week. The information, knowledge and training we all received was fantastic and we all learnt so much. All the team were very approachable, and i felt i could ask any questions needed and have an input in everything.
Anne Edge
Director of HR & Trading
Hope House Children's Hospices
Barry Moles delivered the Skyline Commercial Training for Charity Shops to our full team of Managers and Assistant Managers. The day was informative, fun and covered several key areas which kept interest levels high. The feedback we received was the most positive I have heard for many years with long serving Managers taking fundamental action to improve sales and gift aid as a direct response to what they had learnt.